Customer information
Terms of Service
Last updated: September 5, 2026
Acceptance of these terms
These Terms of Service apply when you visit, browse, purchase from, or otherwise use XReverie. By using the Services, you agree to these terms and the policies linked from them. If you do not agree, do not use the Services.
Adult use only
The Services and products are intended only for adults. You must be at least 18 years old and have reached the legal age of majority where you live to browse restricted content or place an order.
Accounts and information
You are responsible for providing accurate information, maintaining the confidentiality of account credentials, and promptly notifying us of unauthorized account activity.
Products, prices, and orders
We try to present product descriptions, images, availability, and prices accurately. Colors and appearance may vary by screen. We may correct errors, limit quantities, reject or cancel orders, or update information when reasonably necessary. An order is not accepted until we confirm it or begin fulfillment.
Payment
Payments are processed securely through Shopify and the payment providers offered at checkout. You authorize the applicable charges, including product prices, shipping, taxes, and other amounts clearly shown before purchase.
Shipping and returns
Shipping is governed by our Shipping Policy. Returns, replacements, and refunds are governed by our Refund & Return Policy. These policies form part of these Terms.
Permitted use
You may not use the Services for unlawful activity, interfere with security or operation, introduce malicious code, scrape or copy content without authorization, misrepresent your identity, or infringe another person’s rights.
Intellectual property
The site design, branding, text, graphics, photographs, and other content are owned by or licensed to us and are protected by applicable intellectual-property laws. Personal, non-commercial use of the site does not transfer ownership.
Product information and wellness disclaimer
Product information is provided for general informational purposes and is not medical advice. Follow the manufacturer’s instructions and consult a qualified professional when you have health concerns. Stop use if a product causes pain, injury, or an unexpected reaction.
Third-party services
The Services may link to or rely on third-party platforms, payment providers, carriers, or websites. Their separate terms and privacy practices apply to their services.
Disclaimers and limitation of liability
To the extent permitted by law, the Services are provided on an "as available" basis. We are not liable for indirect, incidental, special, or consequential losses arising from use of the Services. Nothing in these terms excludes rights or remedies that cannot legally be excluded.
Changes and severability
We may update these terms from time to time. The revised date will appear above. If any provision is held unenforceable, the remaining provisions continue in effect.
Contact us
If you have questions about this policy, contact:
MADRONE COMMERCE INC
2108 N State St, Earlimart, CA 93219, United States
Email: support@xreverie.com
Phone: +1 (518) 898-1801